Shipping & Returns
Easy flat-rate shipping rate of only $5 on all orders.
FREE shipping on Canadian orders over $45.00
Please allow 2-5 business days for your products to arrive to you.
We ship all orders via Canada Post
If you have questions about your order please contact with subject line: #yourordernumber example: #1351. We will respond within 24 hours.
Return & Exchange Policy
We're so grateful that you gave our product a try, but we also understand that herbs are very personal experiences and we celebrate that everyone is different. Maybe it wasn't right for you, and that's okay. We accept returns for purchases made directly from our website within 30 days of purchase for a full refund. All we ask is that you complete a review with your return to let us know what we can do better.
To request a refund please contact us at
Please Note: JING WELL INC is not responsible for return shipping costs or reimbursement of lost packages without proof of delivery.
You may only cancel your order via email up until the time that your order has been shipped. If the order has been processed and shipped, you cannot cancel. However, Please see the above instructions to return any product you do not wish to keep.
Please contact us with questions or comments at . We will respond within 24 hours